Haven’t you heard about Amazon Alexa? Amazon developed an AI technology-based virtual assistant- Alexa, in 2014. This incredible voice assistant is not just capable of voice interaction; it also serves setting alarms, streaming podcasts, opening audiobooks, and a ton of features.
In 2019, Amazon announced that Alexa turned itself in the way of emotions. That is how we are going to see a different character in Alexa’s features, full of emotional tones and feelings. Alexa will be able to revert with the various degrees of the two emotions.
These features will enable the developers to build Alexa for responding with the exact emotional order from the users. It can detect if the user is happy, sad, or in other moods. This latest technology is considered to build a more intuitive aural experience for the users.
Benefits It serves
Amazon claims that overall satisfaction depends on the improvement of emotion-based voice experience, which can increase by 30% than before. Besides all of the emotion-driven responses, they decided to add a DJ-based voice that can enable while you are discussing music. Also, Alexa will present to you the news, blogs, articles, etc., just like a professional news-presenter that you hear from the TV, radio, etc.
The officials from Amazon have disclosed the functions of Alexa’s brand new emotional features. They added that these emotions could employ Neural TTS technology that is famous for the text-to-speech technology of Amazon. Because this can deliver a more natural sound-based speech. For example, users can make Alexa respond in different manners, such as happy, excited, sad, etc., tones. Suppose you are playing a game and win it. Consequently, Alexa will congratulate you and talk to you with a happy, excited tone. On the contrary, when you lose a game, or your favorite club or team gets the loss, Alexa will treat you with a full empathetic tone.
Variety In Tones
Let’s have a look, how the developers have differentiated the various tones from the before-flat-toned Alexa. There’s some demo of their varieties, given below:
Excited tone with high intensity
Excited tone with low intensity
Disappointed with high intensity
Disappointed with low intensity
Now, compare these with the neutral tone.
These add-on features, what they pledged to build, are undoubtedly an engaging flavor in this famous virtual assistant. However, every virtual assistant is closer to any users while they browse their devices. Artificial intelligence can make a big difference in making such an impactful step, such as tracing a human-emotions and feelings to understand them more closely and intensively. As a result, users can feel an empathetic and more interactive ground on their devices.
Conclusion
Predictably, it is now clear that the application of emotions to voice technology is no longer limited to Alexa, or belongs to Amazon. The automotive industry is putting its efforts into developing such projects; that is emotion-assisted. By identifying the emotions of humans and responding to it at the best level are a big success combinedly. Surprisingly, Kia, Toyota, and other top automotive car companies are developing pilot projects regarding emotional AI for their cars.